Skip Content

Birmingham Christmas Shelter policies

In order for us to operate efficiently and safely, it is important that we have agreed policies in place.  These are:

  • Code of conduct for volunteers
  • Code of conduct for area supervisors
  • Code of conduct for service providers

  • Complaints procedure for guests
  • Complaints procedure for volunteers
  • Complaints procedure for trustees
  • DBS check policy
  • Exclusion policy
  • Personal possessions policy
  • Sharps policy
  • Cookie policy

To view our policies please visit this page, to see policies that relate to you as a volunteer.


If you have any questions regarding these policies, please speak to one of the Trustees.

Login Directions to the shelter